Digital Customer Experience Principal Consultant

Our client is a highly successful global consulting, IT services and outsourcing player, distinguished from competitors by its track record of impressive growth, its exceptional client footprint, its culture and approach to the market.

Its consultancy business is a thriving and integrated part of the service proposition and plays a key role in enabling them to provide genuinely innovative and transformational capability to their prestigious client base.

This key Digital Customer Experience role is for an experienced consultant, at Manager or Senior Manager level to provide transformational business and change consulting in Customer Experience incorporating Multichannel and Digital to a cross section of clients. This hybrid role will be firmly client facing and delivery focussed but will also offer the opportunity to contribute across business and proposition development, practice development and sales/client development. The role will be focussed on the UK but will include European travel.

Please check you meet the following mandatory requirements before applying:

• Strong and broad background in customer experience, CRM and related consulting.
• Multichannel experience with a sound understanding of all matters Digital
• An experienced management consultant with recent experience gained in a consultancy or agency environment
• Degree qualified
• Wholly mobile

We can only accept applications from candidates with a current Right to Work in the UK and based in the UK.

Please apply to Chris Sale in strictest confidence, quoting reference: 6043-CS

ALL APPLICATIONS WILL BE REPLIED TO!

Please note that we will not send your CV to any third parties without your explicit consent.